Dolphin T45

Can you use this cleaner in an in-ground pool?
Yes, the Dolphin T45 robotic pool cleaner is designed for the in-ground pool application.

Can I use a Dolphin pool cleaner with my fiberglass or vinyl pool surface?
Yes, the Dolphin T45 is suitable to use in fiberglass or vinyl pool surfaces.

Does this unit have Bluetooth capability?
Yes, the Dolphin cleaner has access to the MyDolphin Application. Please visit the App store via your Smart Phone and search keyword Maytronics. Download the App from the App store, launch the app and follow the prompts. Compatibility: Android version 4.3 or later; Apple iPhone 4S or higher/ starting at version 6.0 operating system. Requires connection with 3G/4G network with a minimum of 60% signal strength. Bluetooth feature must be enabled on the phone.

What are the voltage requirements for the Dolphin power supply?
The Dolphin requires a standard 120v outlet for power.

What about shipping?
Most purchases made before 12:00 EST are shipped the same day. They are shipped via FedEx ground from the manufacturer's warehouse in Georgia. Due to the cost of these units, signature is required when the unit is delivered.

What is a certified refurbished unit?
A certified refurbished unit is a unit that has been returned to the manufacturer for a variety of reasons. While the unit may have some scratches from the normal use, the unit has been inspected by factory-certified technicians and meet the same standards as new units. In fact, they go through an exhaustive 12-point prior to becoming available for resale.

What comes with the unit?
The unit comes complete with the robotic cleaner, the power supply, brand new filters, and all supporting documentation that would come with a brand new unit. You don't need to purchase anything else to use the unit when you receive it.

Do they come with a warranty?
Absolutely! All of the certified refurbished units come with a one year warranty direct from the manufacturer. There's a common misperception that Dolphins purchased online don't come with a warranty. There are only certain NEW models that cannot be sold online; all certified refurbished come with a one year warranty.
If you ever have an issue with your unit you would contact us first. If the unit requires warranty service, you would just need to provide us with the serial number of the unit and we would submit a warranty request. The manufacturer then determines the closest repair facility to handle the issue. There are Dolphin repair centers all over the United States.

How long have you sold certified refurbished units?
Since 2011, Pool Partz has sold thousands of certified refurbished units and takes great pride in being recognized as having great customer service in the robotic pool industry. Quite simply, the certified refurbished units are a great way of saving money over the cost of a new one. We are the only online reseller authorized to resell these and provide factory warranties.

Do you offer a money-back guarantee?
Currently we do not offer a money-back guarantee but the units are guaranteed to work in your pool when you receive it. In the unlikely event that the unit does not work (for instance, damage occurred during shipment) another unit will be shipped upon return of the unit.