How soon will my order ship?
Most orders we receive by 12:00pm EST will ship the same day. We understand that once you've made the decision to purchase, you would like to receive your product as soon as possible. We cannot guarantee that all orders will actually ship the same day, but we do our absolute best at processing orders as quickly as possible.
What delivery company do you use?
All certified refurbished units are shipped via FedEx ground with signature required.
Will I receive email notification when my unit ships?
Yes you will. Every night, the tracking numbers are posted to our internal systems and emails are sent to the email that was provided when you ordered your unit.
Is it possible to get expedited shipping?
At this time, we do not offer expedited shipping.
Where does my unit get shipped from?
All units get shipped directly from the manufacturer's warehouse in Georgia.
Does my order come with free shipping?
All of the robotic pool cleaners come with free shipping. The price you see on our web site is the total price you will pay.
Do you ship internationally?
We do not ship internationally. We only ship to the contiguous 48 United States.